Re*Move

Post consumerism? A crisis in design, a crisis of ethics: a time for change

I just got married. Hence have been away for a while, and why the lack of posts. It's not unknown for such activities to cause people to reassess their priorities, and begin to question stuff they previously took for granted. So, this could just be me. Yet I sense something is in the air. Something feels different...

Take the election in the uk right now. The media-spun forgone conclusion we began the campaign with has been thrown open by a number of things, including a TV debate which shook-up the status quo. Every day, social media channels are exposing the bias and vested interests of traditional publications and big business. The entire event feel not only more open, but exciting, and 'different this time'. As Gordon Brown discovered yesterday, you are never 'off record' anymore. And in all of this, among the optimists such as your author, there's a sense that we - the people - can make a difference. Our say somehow feels like it 'matters more' this time.

Then take the auto show in Beijing last week. The western auto companies unveiled products that whispered of a sense of relief. The crisis is over, and now China's growing auto market will allow them to simply continue as they were, thanks very much. Ford, at least, showed a city car. Yet I haven't found many people who are impressed with Mercedes' vulgar - and dubiously dubbed - 'shooting brake concept'. Or anyone who actually needs, or cares about the BMW Gran Coupe concept. And while many were still busy laughing at Chinese 'copies' of western models, those who stood back saw a set of Chinese car designs that had a level of genuine credibility that was unthinkable just two years ago. Some even noticed the Chinese Government initiatives, and the impacts they are having on development of Chinese electric cars, which could have some interesting consequences for the old guard. Better Place gained a foothold in the world's largest country - despite being increasingly poo-pooed by some in the developed world, but Chinese firms are developing similar charging infrastructure plans of their own...

There's a sense that the more switched on people are looking, scrutinising, and questioning the status quo more than ever before. It's apparent in design and design criticism as much as anywhere else. Ultimately, the very role of the designer is being questioned. While this may be somewhat frightening, it at least means we may be moving to the next stage of the debate, beyond dubious tick-box, shiny apple-green sustainability. Rather than become all preachy, the main point of this piece therefore, is to draw your attention to a series of important articles and events reflective of this new, deeper line of questioning. If you're a designer, or design student, I'd argue they're required reading...

The underlying contention they all make, is that many designers are - far from making things in the world better - complicit in simply encouraging people to consume at an ever growing rate - messing up peoples' heads, and screwing the planet in the process. So what role for the designer?

Core 77's Allan Chochinov perhaps framed this most eloquently some time ago, in his 1000 word manifesto for sustainability in design. Now a couple of years old, it nonetheless still resonates and provides a useful starting point. More recently, Munich professor Peter Naumann's "Restarting car design" looks set to become a seminal piece, and is one all students of transport design need to read. Judging by the shock-waves it has generated, and the response to it from those I've spoken to in the auto, design and education sectors, he has hit the nail on the head. Because increasingly, it isn't just industry that's in the firing line, but design education institutions that are being questioned. For its part, the Royal College of Art is currently hosting the "Vehicle Design Sessions". There have been two so far, and both have touched on the areas I'm discussing. As Drew Smith's write-up chronicles, the panelists at the first - sustainability focused - debate, were unanimous in their view that vehicle design students should now look outside of the established industry if they were truly intent on using their design skills to have real impact in the world. Perhaps not what you'd expect from an event held at one of the world's leading vehicle design courses.

For those students of design interested in more than just the design of the next sports car, all of this raises a dilemma. How do you balance the necessity to find employment and money, without simply tramping up a well-trodden path, or falling into big-industry - pandering to whims and being emasculated from affecting meaningful change?

I doubt many will find that quandary any simpler after reading Carl Acampado's piece, but it's a necessary read nonetheless. Entitled  "The product designer's dilemma", it is bound to strike a chord with many of its readers. Acampado touches on the conflicts that the average designer - and indeed typical consumer - today faces in balancing personal desires, ambition and personal success, with the best way not to fuck up the planet. It's an impassioned piece, and just like your author here, Acampado has no real silver bullet solution to many of these problems. Yet his "dog for life/do it with love" message resonates loudly, and without wanting to sound all soppy, could be an interesting mantra to apply both as a consumer and in whatever area of design you practice. Please read the piece to see for yourself what I mean, if you haven't already. It echoes the voice of many of those I have mentioned above, and contrasts starkly with the PR-spun froth that consumers are (hopefully) growing increasingly sick off, yet which nonethelesss still dominates media 'opinion' that we are bombarded with every day. Stuff that I might add, is now the domain of much online green media, not just the likes of auto.

A final point. "Drive less. Save more" proclaims the title of the most recent email to land in my inbox, which is from the Energy Saving Trust - a UK Government sustainability body. In terms of missing the point completely, yet perfectly representing a very particular 'old way' of thinking that I'm taking issue with, I can't help thinking that it sums things up rather neatly. New approaches are needed. Thoughts on a postcard please... or alternately in the comments box below.

Image credit: "Consumption reflected" - Zohar Manor-Abel on flickr

Posted by Joseph Simpson on 29th April 2009. Full disclosure: Joseph Simpson is a visiting lecturer in Vehicle Design at The Royal College of Art. The thoughts expressed here are his own, and in no way necessarily reflect the views of the Vehicle Design Department or the wider College.

Moonlighting on Downsideupdesign... Geneva auto show Podcast #1

Still not had your fill of this year's Geneva auto show? Well then why not head over to Drew Smith's downsideupdesign blog, where you'll find me guesting on their first podcast, in which Drew and myself disect the design and strategy behind Geneva's most important production debuts (and at times, that disection perhaps comes closer to vivisection...don't say we didn't warn you!)

Click on the screen grab below to head through to downsideup's site, or here to go direct to the video on blip.tv

With thanks to Drew for conducting the podcast, and putting in all the edit time...Check back soon if you'd like to see us rake over some hot coals in the form of Geneva's concept cars.

Posted by Joseph Simpson on 11th March 2010

Geneva auto show 2010 - some things you might have missed...

By now, you'll no doubt have read all about the cars and concepts that you were interested in at last week's Geneva auto show. But if you've still apetite to digest and cogitate, Drew Smith - of the Downsideupdesign blog - and myself are producing a two part podcast with pics to cover all of the major production debuts and concepts, which you'll be able to see/hear in the next few days. For now though, you might be interested in some of the details, elements and irreverant bits and bats that I noticed in the Palexpo last week. So without further ado...

Citroen reimagined the ReVolt from Frankfurt as a racer for the road in the form of the SurVolt (above). Only Citroen could get away with painting it gloss blue, matte grey, pink and orange. But they did. Note these graphics - they were quite fun, a play on PCBs - used to signify the electric drivetrain.

Meanwhile over at Mercedes (above), they'd got wood... (sorry, couldn't resist). The use of wood laminates in this interior was fantastic - it vied with the Pegueot (see below) for concept interior of the show, and previews an altogether more 'light of touch' future Mercedes interior design language...

Peugeot marked its return to form with the SR1 (although special note to the glorious bike also on the stand) - which previews the brand's altogether more acceptable new face (thank god the rictus grin's gone). But it was the interior that really stood out in this car...great work Julien et al:

Speaking of gorgeous things, here's a shot of the superb little Pininfarina Alfa Duettotanta that makes me go a little bit weak at the knees...

Driving the change: Renault and the pitfalls of marketing electric cars

I spent the back end of last week in Portugal, and while the trip was nothing to do with work ostensibly, I couldn’t help noticing that Lisbon appears to be the one place in Europe where Renault has succeeded in selling the new Megane in significant numbers.

That observation alludes to an altogether bigger storm in a teacup that’s been blowing around Renault since the Frankfurt auto show last September. Back then, you’ll remember that Carlos Ghosn effectively bet the future of the entire company on EVs taking off in a big way – the company unveiling four electric vehicle concepts which will be put into production from next year.

Renault's Twizy concept from IAA Frankfurt 2009 - a concept it has susequently advertised extensively.

That move surprised a normally conservative car industry. What’s surprised more since Frankfurt though, is that Renault’s advertising campaign has been dominated by the four concepts and the whole zero emission (“Z.E.” in Renault speak) concept – rather more so than its mainstream Clio, Megane, Scenic and Laguna models. They’ve even been running a rather sickly TV advert featuring a rather serious voice-over and heart-string plucking Keane sound track, which Robin Brown neatly pointed out, managed to make a genuinely innovative, radical strategy look like green-washing (see it below):

Above: Renault's "Drive the change" advert

If you’re flying in Europe at the moment, you’ll probably have noticed the campaign, too. It’s called “Drive the change”. Renault appear to have bought a lot of airport advertising space in Europe’s key hubs to highlight their plan – so, on Thursday, the first thing that greeted me in arrivals at Lisbon was a giant Twizy advert. Now, according to Steve Cropley’s column in this week’s Autocar magazine, Renault – and Ghosn – are under fire in the French press for focusing too much on these electric models that are still two years away, and hurting sales of the current range

Italian ZE advert, and a Drive the Change advert on the back of a car magazine

This rather neatly illustrates some of the issues car makers are going to face as they provide (and governments encourage) a move to an increasingly electrified automotive fleet. With the average man on the street probably still skeptical about climate change, and perception – in a country such as the UK – of the EV being rooted in the milkfloat, how does a company raise awareness of, and ‘market’, forthcoming electric cars? Are conventional methods going to work? Perhaps not.

Not only that, but from the perspective of the car maker’s financial health, there’s a need to continue squeezing every last drop of revenue from current ranges (and by inference, the internal combustion engine), which is difficult, while also trying to convince people that EVs are the way forward and you’re leading the way in green initiatives.

There’s no one obvious solution to overcoming such headaches; Renault is just the first to face this problem, and it certainly won’t be the last. However, I suspect we’ll see a diverse set of approaches to marketing new powertrains, which broaden the current toolbox of approaches.

There is however, one approach currently employed today, which feels even more tailored made for helping the public understand the benefits, and 'believe in' EVs. For years, car makers have pushed cars into rental fleets – primarily to ease over-supply, and help boost registration (ie sales) numbers. But a known, acknowledged benefit is that as lots of people get exposure to your models, and are (hopefully) impressed by them, the model in question makes a strong enough impression that next time they’re in the market to buy a new car, that car goes on the shortlist, and potentially ends up being converted into a sale for the car maker.

Clearly, Renault’s alliance partner and leader-elect in the electric vehicle world - Nissan – can see the value of such an approach, because last week they announced a deal with rental car company Hertz, who will rent the forthcoming Leaf from 2012 in Europe and the US. It looks like a smart, and obvious move for both parties. The chance to truly try before you buy – and perhaps spend a couple of days with an EV, outside of the confines and limitations of the dealership sales network, is surely a key tool in convincing both the sceptical and the curious that an EV is actually what they want to buy. Drive the change, as Renault would say.

Posted by Joseph Simpson on 22nd February 2010.

Nissan Juke - a quick thought

 

Nissan unveiled a strange-looking, oddly-named SUV today.  And I love it. Sounds wrong on all sorts of levels? Probably, but the Juke - a segment-busting SUV that's roughly B-car (Fiesta) sized - makes sense for lots of reasons. Retaining the high driving position, butch styling of SUVs that people love, while junking the, erm, junk is a good start. But the best thing about it, is that - for the first time in a long time - a car maker has managed to get a concept car through to production without emasculating it into oblivion (looking at you Honda CR-Z). This is by far the most interesting thing in car design we've yet seen in 2010.

For having the guts to be willfully weird, I hope for Nissan's sake that it sells like hot cakes.

More pics all over the motoring press - Car, for example - my Qazana vid from Geneva last year, below:

Mad Men won't save Ford

I'm sitting here tonight trying to make sense of Ford's belief that the Fiesta Movement campaign is an example of the kind of social media that will translate into a successful Ford.

Here's a picture of what it's all about. A video by Parris Harris and Yoga Army, aka Phashion Army.

Fiesta Movement is getting quite the PR push at Ford right now and it'll only get worse as the December LA show draws near, when the Fiesta is actually launched in the US. What's the product? A car that Ford designed in Europe several years ago and launched there in autumn 2008. It hasn't even gone on sale yet in the US - it'll be a 2011 model year car.

This quote from an awesome Clay Shirky article earlier this year (about newspapers but don't worry about that) says why this is flawed, better than I ever can:

"Revolutions create a curious inversion of perception. In ordinary times, people who do no more than describe the world around them are seen as pragmatists, while those who imagine fabulous alternative futures are viewed as radicals. The last couple of decades haven’'t been ordinary, however. Inside the papers, the pragmatists were the ones simply looking out the window and noticing that the real world was increasingly resembling the unthinkable scenario. These people were treated as if they were barking mad. Meanwhile the people spinning visions of popular walled gardens and enthusiastic micropayment adoption, visions unsupported by reality, were regarded not as charlatans but saviors.

When reality is labeled unthinkable, it creates a kind of sickness in an industry. Leadership becomes faith-based, while employees who have the temerity to suggest that what seems to be happening is in fact happening are herded into Innovation Departments, where they can be ignored en masse. This shunting aside of the realists in favor of the fabulists has different effects on different industries at different times. One of the effects on the newspapers is that many of their most passionate defenders are unable, even now, to plan for a world in which the industry they knew is visibly going away."

The reality is that this is what's happening right now in much of the car industry. And I fear it's happening in Ford, too.

Fiesta Movement is an ad campaign - nothing more. The philosophy that ever more "sophisticated" marketing can solve problems. Web-savvy, video-producing creative people will transform Ford's brand image and reconnect it with a new generation. Meanwhile Ford, despite thinking it's had a terrible year, has had a lucky one. Both of its major US competitors have gone into bankruptcy. General Motors and Chrysler are probably fatally wounded.

Let's talk about real stuff - well electric cars, which aren't real yet, but will be soon. Even in a world short on EVs and high on rhetoric, Ford's current global 'electric' product range is weak - the company has one star car - the fantastic Fusion Hybrid - and a scattering of dated Escape and Mariner SUVs. The next generation? Ford has been hanging on the fence about which suppliers to use for a Focus EV – and unless there's a big surprise, we're still in limbo on that and much else as Ford insists the numbers don't add up. We're so, so far, from the car Ford really should build - an electric F150 truck. Parris and Yoga talk about Ford reconnecting with the American psyche. But Americans, beyond a few areas on East and West coasts, don't want small cars. Most of them don't even want cars. They want trucks.

But the guys who design trucks are seemingly sitting elsewhere right now, watching a football game. So cars is the only place where innovation is happening. As GM and Chrysler fade away, Ford's key competition in that zone is now global. And be in no doubt that the global competition is about to become truly formidable. Renault Nissan has the boldest strategy of all - we were there to see Renault blow everyone away at Frankfurt in September, with bold plans for four production pure-electric cars by 2011, and Nissan is deadly serious about its mainstream, mass-market Leaf, due in 2011, and undoubtedly the first global car that will shake the Prius out the tree it's got right now all to itself.

And that's just the start. Volkswagen is doing intriguing things with very efficient diesel vehicles, BMW's Efficient Dynamics strategy makes Ford's new EcoBoost petrol engines look pretty conservative. And that's before we talk about Honda, Toyota or anyone else.

I can't help but think that Ford will default to present Renault Nissan as the crazy radicals, imagining an unrealistic future. When the reality is Renault Nissan are the pragmatists, because they and others have the pieces in place to push ahead. They've forged partnerships with entire countries to roll out electric cars, while Ford is trialing 15 electric Focuses in Hillingdon in North London, and in patches around the US.

Right now Ford is not a global car company. It is a multinational car company - in fact the granddad of multinationals - with different product, management and marketing teams on different continents. And it thinks it can treat customers in different places in different ways. Imagine if Apple did that, fobbing off its American customers with a social media campaign, to launch a product it introduced in Europe over 12 months earlier. Advertising guys, dressing up social media as big change, would get nowhere. Customers would see through it right away.

"Imagine if Apple did that, fobbing off its American customers with a social media campaign, to launch a product it introduced in Europe over 12 months earlier."

Unless we get something better - unless we get genuinely great marketing - Ford faces slow decline. It's a long time since the ad guys alone could create a winning product.

Mark Charmer is founder of the Movement Design Bureau. Related reading:

The future of cars. Please? (December 2007)

Three New Shapes for Ford (April 2009)

Sue Cischke meet Dan Sturges. (April 2009)

Drew Smith on the car industry's failure to "do digital". (May 2009)

Fast charging EV batteries and the future of the fuel station

We're heading down a road where large numbers of cars will be powered by batteries in the future. Aside from the cost of batteries (dropping fast), the main reason for consumers to hesitate about jumping into an electric vehicle (EV) in the next few years, is range anxiety. We are not suddenly going to develop cars with batteries in them which will cover 500 miles on a charge, so how are we going to cover longer distance journeys?

The auto industry is (sensibly) proposing a solution which meets the average driver's needs about 95% of the time. You'll be able to drop the kids at school, get to work, and then home again via the shops all on one overnight charge, which you'll do either at or outside your home. But for road trips and non-average commuters, a host of new partner firms (and industries) claim to have a solution to the range problem. Best know of these is BetterPlace - who are developing an electric car charging network in several countries, and who will provide roadside swap stations in Israel and Japan within a couple of years, where you drive in and a depleted battery will be swapped - within two minutes - for a fully charged one.

But there's another solution which falls between the standard eight hour overnight charge, and the battery swap solution. It's known as the "fast charge" and it's a term which is being bandied about with increasing frippery. We've seen a section of the emerging EV industry (both start ups and established auto OEMs) change their tune about this. Back in 2007, no one had an answer to the problem of how to juice up the car's battery quickly if you ran out while on the go. Yet just two years later, here's the stock answer:

Finding meaning in Frankfurt - 2009 auto show review

What will the 2009 Frankfurt auto show be remembered for? While you’ve probably read it was all about electric cars, that misses the bigger story from the Messe show floor. This was the moment the auto industry got its mojo back.

Whether this sense of optimism is misplaced (especially when you take into account that scrappage schemes across Europe seem likely to end soon), only time will tell. For now, it serves as an antidote to the damp-squib of Geneva 2009, which was sorely needed.

Carlos Ghosn says "the time for change is now", introducing four Renault EV (or Z.E.) concepts

Back at the turn of the year, people like Renault-Nissan’s Carlos Ghosn were saying things like “I can’t even predict what’s going to happen next month, so don’t ask me about plans for 2010”. In Frankfurt, he assuredly hung Renault’s future on EVs, saying “the time to act is now” before unveiling four electric car concepts, and promising they’d all land by 2012. Whether consumers want them is now the 64 billion dollar question. Should the answer be a full-on no, Renault’s on a very slippery slope. If yes, its alliance with Nissan is extremely well positioned, backed up by its infrastructure partner, Better Place – who placed an order for 100,000 electric Renault’s on the first day of the show.

Alongside Renault’s offerings, BMW was a shoe in for car of the show with the Vision Efficient Dynamics concept. Pictures leaking out prior to the show’s opening didn’t diminish its impact in the flesh, and no-one has missed its relevance to the future of BMW’s M Performance division – previewing a future for high-performance cars in a carbon-constrained world. It’s a great halo car for the Efficient Dynamics campaign, too (which incidentally, is much smarter than the cheesy, over-arching new brand slogan, “Joy”).

BMW's Vision Efficient Dynamics concept, looked terrific from this angle

User research is in the detail: Ford Grand C-Max fold-away seat

What were your favourite details from cars in Frankfurt? The vents on the lower body sides of the VW L1 were far and away my personal highlight, until I looked more closely at the door handles on the Rolls Royce Ghost. But back in the real world, I was quietly impressed with the fold-away centre seat design in the Ford Grand C-Max, a car that otherwise leaves me quite cold. Aimed squarely at young families, I suspect it’s a design feature that will not only make people go ‘oooh’ in the autoshow or dealership, but that they’ll really use in day-to-day life - watch the video below to see a quick demo of how it works.

To say that the seating layout in family cars is important, is as obvious as saying that cars need wheels. But it’s easy to forget that, up until the age of about 20, many of us had difficult relationships with our siblings. Certainly, the idea of sharing a rear bench for several hours with my younger brother rarely filled me with joy, and there would often be a spat ensuing before we’d got beyond the end of the drive! So when the first Renault Scenic (the car that essentially created the c-size MPV segment in Europe) arrived, we’d pestered my dad into buying one within just a couple of months of its launch – mainly because we wanted separate, reclinable chairs, fold away picnic tables and cubbies to keep our own books and walkmen in (no iPods in those days). 

Ford Grand C-Max. Pity the name isn't as original as the folding chair design...

However, the price of all that independent rear chair malarkey was that to fold and remove them was quite a job (I seem to remember reading each chair weighed something like 15kg.) – folding and removing them usually resulting in skinned knuckles. So when Opel moved the game on with the seven-seat Zafira, it invented a very neat seating arrangement termed ‘flex-7’ which meant you could convert the vehicle into a van, without needing to take out all the chairs and leave them at home.

Access to that rearmost row of seats in the 7-seat MPV sector remains something of an issue, however. In the smaller, c-segment market that the Grand C-Max enters, the rearmost pews are only really big enough for kids. Yet to get there, they need (and this applies to most vehicles in the Segment such as the Scenic, Verso etc) to tilt and slide the outermost centre row seat forwards to access the rearmost row. Given that the chairs tend to be heavy, and the strength needed to operate the lever mechanisms which tilt the chairs, this isn’t an ideal arrangement when small people with tiny fingers are typically the ones trying to scramble into the back.

Now you see it...

...and now you don't

In fact, it's quite rare that seven full seats are used in these cars, typically it’s just five or six on the school run. So by allowing the middle row centre seat to be ‘disappeared’ into one of its neighbours, small kids can just walk straight through the vehicle to the back row without needing to get mum or dad to perform chair gymnastics. Ford have spent time designing a centre chair which makes all this possible. As the back tumbles forwards onto the squab, a secondary part of the backrest folds in, allowing the seat to be compact enough to fit inside the outer seat squab. The second device which allows this arrangement to work – and a critical change from the designs found in the opposition, is that instead of being secured to the floor, this centre seat is in fact supported by cantilevering off the outer chair. Once folded away, what’s left is a clear gangway between the two outer seats, allowing kids to simply climb in and walk through to the rearmost row.

It’s one of those ideas that gets you thinking ‘why didn’t anyone think of this before?’ But is a neat, if small, example of user-research led design, where actually observing how families use cars and spending time with them as they go about their lives has resulted in something genuinely useful and new. It’s amusing to hear, too, that Ford’s engineering and design teams aren’t above playing with Lego Technic in order to help them work out how the mechanism would work. We wonder if it was spending time observing kids that gave them that idea too.

Posted by Joseph Simpson on 22nd September 2009

Disclosure: Ford is sponsoring the Movement Design Bureau's research work in 2009

Videos a go-go: Frankfurt auto show 2009 concept car videos

There was a huge amount to see in Frankfurt, so if you're pushed for time and want the quick whizz-around check out my "Frankfurt in Four minutes" review video. However, on the off-chance that you missed some of the concepts or want to have a (slightly) longer look, I've clipped out some 2-minute long videos for a few of the key concepts. So, without further ado, here's the:

BMW efficient Dynmaics Concept:

Renault Twizy:

Citroen ReVolte:

Renault Zoe and the 'ZE' range video:

As with the four minute video, you can watch most of these in HD mode, so it's worth clicking through to Youtube (logo in bottom right corner) and then clicking on high quality mode if you want them to see them in full, clear view. We'll have more thoughts and a bit of indepth coverage on some of these, plus more Frankfurt coverage, shortly.

Posted by Joseph Simpson on 18th September 2009