Re*Move

Pranav Mistry at TED: the thrilling potential of sixth sense technology

Where will augmented reality (AR) - and the current crop of AR apps, eventually lead us? While many are sceptical about its benefit, surely AR's indicative of a push towards some form of hybridised digital/physical world? Pranav Mistry, in a recent TED talk (video above), provides perhaps the most convincing vision of where we may end up - with some frankly jaw-dropping technology demonstrations.

What's interesting about this 'sixth sense' idea though, is that rather than simply making you go 'oooh' at the tech, you can actually being to understand how this would be useful and valuable in real life - geniunely bringing the physical and digital worlds together.

Crucially (and unlike AR right now) it means that we don't face a future walking round looking through tiny screens either - which is encouraging. Suddenly, anything is a screen, but as Pranav suggests towards the end of the video, what's really interesting is that this potentially helps us to:

"get rid of the digital divide, but it helps us to stay human - and not just be machines, sitting in front of other machines".

Amen to that. Best of all though, Pranav plans to make the software to do this open source... watch this space. Things could get really interesting.

Posted by Joseph Simpson on 23rd November 2009

2010 Toyota Prius - positioning, hybrid system and interior design (on video)

Just before I took off on a recent holiday, a man from Toyota came to pick up a (by then) not so shiny, white, new shape Prius that he'd dropped with me the previous week. It's a sign of how much this car moves the game on from the previous generation vehicle that I was slightly sad to see it go.

We've not hidden the fact that we aren't huge fans of the previous generation car - both as a vehicle in its own right, the image that exists around it, or the generic 'type' of person who seems to drive it. We therefore went into this test with a decent level of scepticism. But the new car is in a different league to its predecessor. It's bigger, yet feels even more at home on city roads. It has a bigger petrol engine, yet is more economical. The thousands who will buy this car, especially those upgrading from the previous model, will doubtless be delighted. For the rest of us who weren't fans before, it's true to say that the Prius is now a competent car which makes a decent case in its own right - you no longer need to make excuses for its hybrid drivetrain nature.

You can read some previous musings I had while actually living with the car here and here, but a couple of weeks after it left MDB towers, three things stand out - and we've split them in to three short videos:

• The image and positioning of this new car - (includes our snapshot verdict)

• The hybrid system, how it works and its three different modes

• The car's interior design, features and equipment (and what we don't like)

For all that we were impressed with the new Prius though, we still can't get over one or two key issues and a few of the bigger picture questions it asks, rather than answers. We'll talk more about that next week in our post test wrap up and review - which will include a full details photoset.

Posted by Joseph Simpson on 2nd November 2009

Frankfurt in four minutes - IAA 2009 review video

Frankfurt auto show is so huge that, even having spent three days there, it's hard to cover everything that's in the halls of the Messe. So here's a fairly personalised view of the 2009 Frankfurt auto show, edited into just four minutes. There are things in here that will doubtless seem strange to you, and there are plenty of interesting things missing - simply becasue I didn't get time to video them, but hopefully you'll enjoy and get a flavour of what it was like to be there. Note, if you click through and run this in Youtube, you can watch it in HD too.

Just in case you watched it and are intrigued as to what certain things are, then in rough order from the top that was:

BMW's Vision Efficient Dynamics concept, The Mercedes Gullwing (nee SLS), the original Smart concept from 1994, Aston's Rapide, Ford of Europe's CEO John Fleming, Renault Nissan CEO Carlos Gohsn, the Renault Twizy, Joe Paluska of Better Place, Better Place's battery swap system, Mini's (loud) birthday celebrations, details of various cars  and concepts - BMW, Citroen, Renault, Aston, the fold away seat in the Ford Grand C-Max, Mark getting annoyed at being filmed, Stefan Lamm - Ford of Europe's exterior design director, talking about touch screen HMI influences, BMW's touch screen concept Apps store, the HMI in the Hyundai iX Metro concept, and finally Drew Smith enjoying saving the environment...

More video and thoughts from Frankfurt are on their way. Check back soon...

Posted by Joseph Simpson on 18th September 2009

User research on the Ford Fiesta: the view from some real life Antonellas

Ford is proud of the new Fiesta. It's been Europe's best selling car, pretty much every month since its launch. And having spent much of last weekend driving one, and clobbered through the 400 mile Newcastle to London journey in one, in one go - it's easy to see what all the hype is about. The car is good. It looks relatively fast, even when it's stood still. It drives like any contemporary European Ford (which is to say, extremely well), and Ford considers it good enough to be going on sale in the US next year. It's even full of so-called big car features - keyless entry, leather uphulstery, ipod integration - that sort of thing.

But back to that word 'hype'. Part of Ford's aggressive push around the new Fiesta has been to talk about the importance of utilising persona-based design techniques. A design persona is a completely fictional character, created by the marketing and design departments, to which everyone involved in the development of the car can refer. The persona 'personifies' many of the lifestyle attributes that the car's target customer would have. They behave, have the same types of job, same types of friends and like doing the same types of things that the real world customer will do. And in the case of the Fiesta, the persona's name is Antonella.

According to press quotes from Ford designer Moray Callum, who we interviewed earlier this year:

"Antonella is an attractive 28-year old woman who lives in Rome. Her life is focused on friends and fun, clubbing and parties. She is also completely imaginary. She was the guiding personality for the Ford Verve, a design study that served as the basis for the latest-generation Fiesta."

However, while Ford has been keen to play up the importance of design personae in its current processes, and especially the one behind the Fiesta, many others - including ourselves, are sceptical about their usefulness. As Ben Kraal suggested, in response to the New York Times piece on this subject:

"Are the personae the result of long study of buyers and owners, aggregates of hundreds of tiny specific observations of many real people or are they simply invented from thin air?"

He goes on to suggest that he suspects it's the later, based on the following statement, again from Callum:

"Antonella cares more about the design and function of her telephone than that of her car. Her priorities in the Fiesta are visible in the car’s central panel, where controls inspired by those of a cellphone operate the audio and air-conditioning systems. Designers working on the Fiesta referred to the shape framing the dashboard instruments as “Antonella’s glasses.”"

So when Ford lent us a Fiesta recently, we wanted to try to test this development methodology's success using some real people (among other things - watch this space for more Fiesta content). Believing that, in fact, one of the biggest 'problem areas' that exists in car design today centres around designers rarely getting to spend time with, nor being able to understand the real needs and desires of their customers, we carried out some research in the real world... which consisted of shoving a video camera in people's face, and asking them what they thought.

We don't suggest this is conclusive, nor is it particularly scientific, but this five minute video features eight young professional 25-35 year olds who live and work in London - all of whom are target market customers for the Fiesta. Specifically, we've edited this video around their views on that interior design, inspired by Antonella's phone keypad and sun glasses:

If you haven't watched the video above, then this is your 'spoiler alert' warning. The views we got were quite interesting. Specifically, boys, rather than girls, seem much more won over by the car's centre console design. And judging by our research, the women we spoke to are looking for something in a car's interior that is much more sophisticated and classy than the keypad of Antonella's (presumably now three year old) mobile phone.

Does this illustrate the pitfalls in using design personae, such as Antonella? Partially, yes. While it is easy to see the usefulness of one dreamt-up character around which everyone on the project can focus; a made up character who can't answer back is very different from real people, in the real world who have real lives. Understanding what those people want from their car, asking them the right questions, and then being able to filter the information they provide and turn it into something that they never dreamt was possible, is to me the definition of the role of a good designer.

As one of the people in the video later said, the problem with the Fiesta's interior, is that it feels like something that "was designed by a bunch of male designers, who think they know what women want in the interior of a car", and that "in three years times, it will look terribly dated". Which is a shame, because otherwise the Ford Fiesta is an (externally) good looking, grown up, but still very fun to drive small car.

Posted by Joseph Simpson on 26th Auguest 2009

Disclosure: Ford is sponsoing The Movement Design Bureau's design and research work in 2009, and the Ford Fiesta was lent to us by Ford UK's press department free of charge. We have an independent brief, and are free to say what we want. If you don't think that's the case, we want to hear from you.

There's a New Daddy in the Luxury Motor Market

The new Jaguar XJ, Saatchi gallery, Chelsea, London - July 10th 2009

Sticking with our Callum brothers theme today, Jaguar chose Chelsea in central London as the place to launch its new XJ last week. This big cat is what Jaguar's design boss Ian Callum calls a return to the values of Jaguar during the William Lyons era - to "produce the most exciting cars in the world". Callum, impressive and passionate, described the launch of this new car as a "tipping point for the Jaguar brand - one Britain should be proud of".

Tipping points are tricky to pinpoint and if I was asked what was tipping right now, I'd say it was luxury car sales - off a cliff. But Jaguar is buoyant and claims modest recent sales growth, while other makers universally tanked. 

But while the wealthy car buyer is feeling rather less flush, he or she now has something entirely new to angst about. Despite looking from assorted angles like a Maserati Quattroporte, an XF, a Lexus SC (ouch), a Citroen C6, Granada Scorpio, Hillman Avenger and a Morris Marina Coupe, the Jaguar XJ is a quite lovely thing. In a great BBC TV moment this April, writer Michael Smith's documentary "Me and My Car"  featured a scene where Smith sank into the passenger seat of a vintage Jag saloon and said "I'd like to get pissed in this car". Clearly Callum was listening. "People are gonna have a good time in a Jaguar" is his boast. I'd get pissed in the back of this car any day of the week.

The car's got some neat, really focused technology, too - without getting silly. As the great Jean Jennings said to us recently, "If it doesn't make me drive better, make it go away." All of the dash instruments on the XJ (the bit in front of the driver with the speedo, etc) are a screen, with the dials all digitally rendered. In demos it looked fantastic and it's a flexible place where info like where to turn left and what music is playing appears. It's also the place where prompts appear for the voice command features. This is infinitely preferable to putting that stuff in the centre console, as Joe and I had to endure recently in the nervous-breakdown-inducing Ford Sync system.

There's other cool stuff, too. A huge 'dual angle' video screen in the centre dash which can display two different images at the same time, with each appearing clearly to driver and passenger. Which is, well, just so much fun.

The body is aluminium, so is as light as its smaller, steel sister, the XF. The 3.0 V6 diesel is claimed to do more than 40 miles per gallon, gets to 60 mph in 6 seconds and emits 184 grams of CO2. Which is pretty impressive.

Jag has also focused on making the hi-fi sound really good. While recognising you will probably bring your iPod along. But it has a hard disc that rips CDs uncompressed and has a Gracenote database.

But back to those looks, which have thrown the cat amongst the pigeons. Although Jaguar has been saying for months that the new XJ was radical, no one was totally prepared for this long, fast-back look, complete with blacked-out D pillar and a rear end that marks a complete departure for Jaguar design.

Never before has an aspect of a Jaguar's design caused so much kerfuffle...

There's an old adage which says never judge a car's design purely from photos; wait until you've seen it in the flesh, and even then - make sure you see it moving, on the road, and in traffic before you make a true call on the design. This is truly a design to which this applies. I sat at the launch breakfast on Friday morning riveted to the thing rotating in front of me, trying to decide whether it was beautiful. I've concluded that the XJ is quite a looker - with much less of the heavy, lumpiness around the rear three quarters than seems in the photos and with a rear haunch that does, as Callum claims, make it very coupe-like. 

If you, too, fancy staring open mouthed at the thing revolving, you can watch this video I took. And below is a (car-nerd-level) outline by design director Ian Callum talking us through the design.

And if you still haven't made your mind up about whether that rump works or not, check out some of our detailed shots in this photoset (click anywhere on the photos to link through to the original flickr set):

Mark Charmer is a founder of The Movement Design Bureau, a think tank.

Reinventing the dashboard: Ford's Smartgauge

Speak to most people, and they'll tell you that the real revolutionary area of car design in the next ten-to-fifteen years will be the interior - and more specifically, the interface. J Mays went to great lengths last month to emphasize how important the HMI would be in future, and just how quickly it's changing.

Ford wants to be a leader in this area - and the Lincoln C concept, with its all singing, all dancing future-format of Sync, complete with apps, avatars and assistants, is the company's statement of intent to this end. Ultimately though, digital convergence in vehicles has the potential to be problematic. As Jean Jennings suggested in our recent interview with her "I always say, 'if it doesn't make you drive better, make it go away'". This gives designers and engineers a potential conflict when it comes to a future pointing towards future hybrids, EVs and so forth.

Put simply, three main factors determine how efficient and economical a car will be. Its configuration (size, weight, drivetrain type). The conditions (traffic and meteorological) within which it is being driven. And the difficult one for designers - the person behind the wheel. How the driver physically inputs on the car's controls (accelerator, brake, steering) massively impacts upon its economy - which is why we often see huge disparity in fuel economy figures on a given car. Clubfoots Charmer and Simpson managed a rather pitiful combined figure of 38mpg from our week in a Honda Insight. But Honda have been running a hypermiling challenge which has seen people get up to 80mpg.

It was this issue that a Ford team set out to solve with their Smartgauge system - the instrument panel on the new Ford Fusion Hybrid. The question at hand, in its most basic format, was how to help people get the best possible economy from the vehicle, without distracting or annoying them - and without frightening away those new to hybrids. Jeff Greenberg, project leader on the Smartgauge programme, explained to us how the team developed two guiding principals based on this. The first was the notion of a journey - allowing a driver to progress, learn and develop their driving by growing with the system over time. The second was the idea of a coach - a positive encouragement to help drivers get the most out of their vehicle, as opposed to being lectured and bossed into how to drive more economically. Over to Jeff...

Ultimately, the key breakthrough Ford have made with Smartgauge feels similar to Apple with the iPhone. They have created something simple to look at, which by using just screens (rather than physical knobs, buttons or gauges) can display different information, which is (potentially) infinitely configurable and changeable via software updates. Using two, 5.5' TFT screens either side of the central speedometer, Jeff and his team were able to arrive at four different 'levels' of operation by which a driver could use Smartgauge and interact with the Fusion hybrid. All of which sounds a little daunting before you see it - so the car is set up to be quite simple, and welcoming upon your first acquaintance with it, as demonstrated to us in this video...

While other hybrids tend to feature either a basic setup to indicate how the drivetrain is working (Ford's own Escape Hybrid), or a complex set of show-off graphs and complex diagrams (Toyota Prius), the Smartgauge is designed to make the Fusion Hybrid appeal to all-comers - from those buying their first hybrid, to those who are committed hypermilers who've clocked 100,000 miles in their Prius(es). The driver can choose from four different levels of display, which, as they progress from one to the next, gradually adds extra layers of information to help inform on what the car is doing, and to help the driver extract the best economy. The levels are known as Inform (most basic), Enlighten, Engage and Empower (most advanced)...

But what's it actually like on the road? Having had Jeff walk us through the system at a standstill, we went out on the roads of Dearborn to experience it for ourselves...

What's impresses about the display is its clarity and functionality, regardless of which level you are in. It could clearly appeal to multiple different types of driver. Newbies won't be scared off, while those who enjoy showing off their Prius's fuel economy graphs will love the most advanced levels where you can do things like see how much power drain the vehicle's accessories are creating. Crucially, as it's on the dashboard and in the driver's line of site, Smartgauge really makes it easy to coax the car along in EV mode for long periods (therefore achieving better fuel economy) without taking your eyes off the road. The bright green glowing EV symbol that lights up in the more advanced modes is a great 'corner of the eye' tell-tale to this effect.

The project illustrates the clear benefits that come from new ways of thinking, and greater openness and collaboration in the auto industry. The Smartgauge team worked closely not only with designers and engineers within Ford, but with the most famous user-design/research guys of them all - IDEO, and conducted extensive, ethnographic research - not only with hybrid drivers, but with those who drove hummers, bicycles, and even professional athletes and their trainers. Ultimately, this advanced and comprehensive approach to research, coupled with a simple, but subtle, rethink of how to utilise TFT screens to make most appropriate use of available software - as opposed to hardware - results in a highly impressive, engaging vehicle.

That the car itself is really impressive, needing no excuses for being a hybrid, helps. However, this display is the car's piece-de-resistence, one that will not only help drivers to achieve greater fuel economy than they might on their own, but keep them engaged, surprised and delighted by the car in a way that many vehicles don't once that new car sheen has worn off. Not only does the system make the car more fun to drive, it makes those behind the wheel better drivers. In our view, that means the team behind it deserve the upmost praise and respect.

Posted by Joseph Simpson on 18th June 2009

Disclosure: Ford is sponsoring The Movement Design Bureau's design and research work throughout 2009. We have an independent brief - and want to hear from you if it doesn't seem that way.