Speak to most people, and they'll tell you that the real revolutionary area of car design in the next ten-to-fifteen years will be the interior - and more specifically, the interface. J Mays went to great lengths last month to emphasize how important the HMI would be in future, and just how quickly it's changing.
Ford wants to be a leader in this area - and the Lincoln C concept, with its all singing, all dancing future-format of Sync, complete with apps, avatars and assistants, is the company's statement of intent to this end. Ultimately though, digital convergence in vehicles has the potential to be problematic. As Jean Jennings suggested in our recent interview with her "I always say, 'if it doesn't make you drive better, make it go away'". This gives designers and engineers a potential conflict when it comes to a future pointing towards future hybrids, EVs and so forth.
Put simply, three main factors determine how efficient and economical a car will be. Its configuration (size, weight, drivetrain type). The conditions (traffic and meteorological) within which it is being driven. And the difficult one for designers - the person behind the wheel. How the driver physically inputs on the car's controls (accelerator, brake, steering) massively impacts upon its economy - which is why we often see huge disparity in fuel economy figures on a given car. Clubfoots Charmer and Simpson managed a rather pitiful combined figure of 38mpg from our week in a Honda Insight. But Honda have been running a hypermiling challenge which has seen people get up to 80mpg.
It was this issue that a Ford team set out to solve with their Smartgauge system - the instrument panel on the new Ford Fusion Hybrid. The question at hand, in its most basic format, was how to help people get the best possible economy from the vehicle, without distracting or annoying them - and without frightening away those new to hybrids. Jeff Greenberg, project leader on the Smartgauge programme, explained to us how the team developed two guiding principals based on this. The first was the notion of a journey - allowing a driver to progress, learn and develop their driving by growing with the system over time. The second was the idea of a coach - a positive encouragement to help drivers get the most out of their vehicle, as opposed to being lectured and bossed into how to drive more economically. Over to Jeff...
Ultimately, the key breakthrough Ford have made with Smartgauge feels similar to Apple with the iPhone. They have created something simple to look at, which by using just screens (rather than physical knobs, buttons or gauges) can display different information, which is (potentially) infinitely configurable and changeable via software updates. Using two, 5.5' TFT screens either side of the central speedometer, Jeff and his team were able to arrive at four different 'levels' of operation by which a driver could use Smartgauge and interact with the Fusion hybrid. All of which sounds a little daunting before you see it - so the car is set up to be quite simple, and welcoming upon your first acquaintance with it, as demonstrated to us in this video...
While other hybrids tend to feature either a basic setup to indicate how the drivetrain is working (Ford's own Escape Hybrid), or a complex set of show-off graphs and complex diagrams (Toyota Prius), the Smartgauge is designed to make the Fusion Hybrid appeal to all-comers - from those buying their first hybrid, to those who are committed hypermilers who've clocked 100,000 miles in their Prius(es). The driver can choose from four different levels of display, which, as they progress from one to the next, gradually adds extra layers of information to help inform on what the car is doing, and to help the driver extract the best economy. The levels are known as Inform (most basic), Enlighten, Engage and Empower (most advanced)...
But what's it actually like on the road? Having had Jeff walk us through the system at a standstill, we went out on the roads of Dearborn to experience it for ourselves...
What's impresses about the display is its clarity and functionality, regardless of which level you are in. It could clearly appeal to multiple different types of driver. Newbies won't be scared off, while those who enjoy showing off their Prius's fuel economy graphs will love the most advanced levels where you can do things like see how much power drain the vehicle's accessories are creating. Crucially, as it's on the dashboard and in the driver's line of site, Smartgauge really makes it easy to coax the car along in EV mode for long periods (therefore achieving better fuel economy) without taking your eyes off the road. The bright green glowing EV symbol that lights up in the more advanced modes is a great 'corner of the eye' tell-tale to this effect.
The project illustrates the clear benefits that come from new ways of thinking, and greater openness and collaboration in the auto industry. The Smartgauge team worked closely not only with designers and engineers within Ford, but with the most famous user-design/research guys of them all - IDEO, and conducted extensive, ethnographic research - not only with hybrid drivers, but with those who drove hummers, bicycles, and even professional athletes and their trainers. Ultimately, this advanced and comprehensive approach to research, coupled with a simple, but subtle, rethink of how to utilise TFT screens to make most appropriate use of available software - as opposed to hardware - results in a highly impressive, engaging vehicle.
That the car itself is really impressive, needing no excuses for being a hybrid, helps. However, this display is the car's piece-de-resistence, one that will not only help drivers to achieve greater fuel economy than they might on their own, but keep them engaged, surprised and delighted by the car in a way that many vehicles don't once that new car sheen has worn off. Not only does the system make the car more fun to drive, it makes those behind the wheel better drivers. In our view, that means the team behind it deserve the upmost praise and respect.
Posted by Joseph Simpson on 18th June 2009
Disclosure: Ford is sponsoring The Movement Design Bureau's design and research work throughout 2009. We have an independent brief - and want to hear from you if it doesn't seem that way.
Ford borrowed heavily from Mazda when constructing the Fusion sedan, using the chassis and drivetrain shared with the Mazda6. The Fusion also borrows from the Ford 427 concept in its bold exterior styling. The Japanese hardware and distinctive design give the Fusion a character very different from other midsize sedans on the market.
The average number of days the Fusion sits on the lot sits at 80 (better than average for good deals). That means dealers will lower price to move the vehicle.
Check out the video: http://excarsalesman.typepad.com/cars/ford-fusion/
Posted by: Jaxon | July 23, 2009 at 02:39 PM